A&A: Can An Agency Charge CPRA Fees for Staff Time Spent on Request?
Q: I received this response to a CPRA saying the agency wanted to charge for time to fill the request. The request deals with agency emails. Can the agency charge for time sifting through the emails and redacting? “The cost comes into reviewing each message in time, not necessary reproducing either in ‘hard copies’ or soft. We pride ourselves in customer service and being responsive to the records request. However, we are a small staff and