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Asked and Answered

Access to transcripts of 911 calls

June 14, 2009

Question

I was involved in a hit and run accident in May of last year. I have requested transcript of the call to the CHP officer that came from the Los Angeles County 911 service and dispatched the CHP officer to the accident location. I have requested this document through the L.A City Arson Inv. Sec. Cust. of Records. They said that they can’t release the call records unless the District Attorney approves it and that he may not respond. He has not responded. How can I obtain this record? Thank you

Answer

Under the California Public Records Act, state and local agencies are generally required to respond to a request for public records within 10 days of the receipt of the request. If you have not already done so, you should probably submit a written request for the records you seek. It’s probably best to direct this request to the police agencie(s) that you believe have copies of this tape. A sample request letter can be found on the CFAC website. A link to that page is pasted below.

https://firstamendmentcoalition.org/cpra-primer/sample-cpra-request-letter/

The Public Records Act affirmatively requires police agencies to provide the public with “the substance” of “all requests for assistance,” including all of the “factual circumstances surrounding the incident.” Government Code section 6254(f)(2). Often, the best way for a department to comply with this statutory obligation is to release the 911 tape, and you might want to point this out in your written request.

Good luck.

Asked & Answered posts should not be relied on as legal advice, and FAC makes no guarantees about their completeness or accuracy. All posts carry a date of publication that readers should take note of in assessing their usefulness, given that laws and interpretations of them may change over time. Posts predating Jan. 1, 2023, that discuss the California Public Records Act may contain statute numbers no longer in use. Please see this page for a table showing how the California Public Records Act has been renumbered.